Contact Information

This privacy policy has been drafted to enhance your confidence in ensuring that Hakini protects the confidentiality and privacy of all your personal data and information that you provide to it. It is an integral part of the terms and conditions agreement mentioned above and is binding on all users. Hakini also reserves the right to change it. From time to time, you must review it periodically.

User personal information:

When you register through the Hakini website, this requires you to provide personal data that may include name, age, gender, email, job, education, and you may be asked for additional information about payment information and phone number when using the services you provide. Tell me. Hakni respects the privacy of your data and personal information and is committed to protecting it at all times. Note that Hakini works to collect this information and personal data so that it can better provide mental health services and consultations, as well as to ensure that there is close communication between it and the users and their needs. Even if Hakeni undertakes research, studies, or any work that may need to be completed using your personal information, be sure that it will be treated anonymously. Hakini also signs its employees who, by virtue of their job, have direct control over your data and personal information, to an agreement that prevents them from using it for any purpose and under penalty of legal liability. Remember that you have the right to amend your information and personal data contained in your personal account that you created through the website, and you can also completely withdraw from the services provided by Hakini by canceling your personal account.

How does Hakini work to protect the security of your information and personal data?

Hakini follows security measures to protect your information and personal data from disclosure or destruction, from unauthorized access, as well as from working to modify it without a license. Hakini also subjects employees who need this information in order to improve and develop the operation of the services it provides. These measures subject them to legal and disciplinary accountability if they disclose this information. Hakini closely monitors how its website is used by users and visitors, even if the site is accessed anonymously, by using cookies or using browser records, a feature that enables Hakini to browse its website in a way that enables it to deal with users’ choices in a clear and understandable way to improve Their experience on the website. You, as a user, can disable the cookies feature, but remember that if you disable this feature, the quality of your use of the site’s services will be less good, and vice versa when you activate it.

For more information about the Analytics cookie feature, which is a service provided by Google that enables us to analyze and understand visitors' movements on the website, noting that this feature does not collect personal data and information for users. You can obtain information about this feature, on which our privacy policy is based, by visiting this site... With the security and protection that Hakini provides for your information and personal data, this does not mean that you are not responsible for maintaining the confidentiality of the password and other registration information. Hakini does not bear responsibility for your disclosure of your information. However, when necessary, you can still change the registration information from time to time. There are some cases that may prompt Hakini to disclose your personal information and data, including if all or most of Hakini’s assets are sold to a third party or to entities affiliated with us, such as companies or individuals who perform functions on behalf of Hakini, such as assistance in marketing, IT support, and customer service. Thus, your information and data will be transferred. The disclosure of your information and personal data to them will be within the limits and controls that help Hakini perform its functions. In all cases, Hakini discloses or shares your information and personal data, this will be with the aim of adhering to legal controls and obligations.

You can browse the Hakini website without having to provide your information and personal data, but at the time you decide to benefit from the services provided by Hakini, this requires you to work on providing the website and the application with your personal information, whatever the form of service you want, whether it is booking a session or Communicating with psychologists via correspondence, voice, or video calls, which requires creating an account on the website or the Hakini application, and which necessarily requires providing Hakini with your information and personal data, knowing that the information you provide to create the account will not be displayed publicly and will not be shared. Use it internally except by the company, unless it is necessary to declare your personal data to a third party in accordance with the cases mentioned above. Content published by Hakini may link to third party websites to provide relevant references, Hakini is not responsible for such content which may include separate privacy policies and data processing disclosure. As for the privacy of payment procedures and information, Hakini does not store, exchange, sell, or rent details related to credit cards or personal identification information to a third party.